Personal Information
  • Full Name
  • Date of Birth
  • Nationality
  • Passport Information
  • National ID Information
  • Contact Number
  • Email Address
  • Residential Address
  • Emergency Contact Information

Travel Information

  • Flight Preferences
  • Travel Dates
  • Destination Information
  • Hotel Preferences
  • Visa Documents
  • Travel History
How We Use Your Information

We use your information for the following purposes:

Visa Processing

To prepare, submit, and process visa applications with embassies, consulates, and immigration authorities.

Air Ticket Booking

Reserving and issue airline tickets with airlines and travel partners.

Hotel Reservations

To confirm hotel accommodation and travel-related services.

Tour & Holiday Packages

To organize transportation, accommodation, sightseeing, and related travel services.

Umrah Packages

To process Umrah-related travel arrangements including visa, hotel, transport, and airline bookings.

Customer Support

To communicate regarding bookings, updates, confirmations, or travel assistance.

Legal & Security Purposes

To comply with government regulations, immigration requirements, fraud prevention, and legal obligations.

Passport & Sensitive Documents

For visa and international travel services, we may collect sensitive travel documents such as:

  • Passport Copies
  • Photographs
  • Bank Statements
  • Educational Documents
  • Employment Documents
  • Medical or Vaccination Certificates (when required)

These documents are securely stored and used only for travel processing purposes.

Data Security

We take reasonable security measures to protect your personal information against:

  • Unauthorized Access
  • Data Loss
  • Misuse
  • Alteration
  • Disclosure

However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Retention of Information

We may retain your information for:

  • Booking management
  • Legal compliance
  • Tax and accounting purposes
  • Future travel assistance

After the required retention period, data may be securely deleted.

Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Airlines
  • Hotels
  • Embassies & Consulates
  • Visa Processing Centers
  • Umrah Service Providers
  • Transportation Providers
  • Government Authorities
  • Payment Service Providers
Customer Responsibilities

Customers are responsible for:

  • Providing accurate information
  • Submitting valid travel documents
  • Checking passport validity
  • Following immigration and visa requirements

We are not responsible for losses caused by incorrect information provided by customers.

Visa Disclaimer

Visa approval is solely the decision of the respective embassy or immigration authority. We assist in the application process but cannot guarantee visa approval.

Visa fees, processing times, and requirements may change without prior notice.

Umrah & Religious Travel Disclaimer

Umrah packages are subject to:

  • Saudi Arabia regulations
  • Airline schedules
  • Hotel availability
  • Government approvals

Package prices and services may vary due to changes in regulations or travel conditions.

Children's Privacy

Our services are not directed toward children under 13 years of age without parental or guardian consent.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (subject to legal obligations)
  • Withdraw consent where applicable

Requests may be submitted through contact information